FAQs

I have ordered 2 bundles but I have only received one

We have to pack and send each bundle separately because of the weight. We are doing our best to pack and send your parcel quickly but there might be occasions where our partner Hermes won’t be able to send 2 bundles in the same order on at the same time. In case your bundles don’t arrive together, Please allow 2 or 3 days for your 2nd bundle to arrive.

When are you going to sell a wider range?

We have been working very hard to make some of our most-loved varieties available to order as soon as possible. We are listening to our fans, reading their comments and are already working on adding further bundles to the website in the next few days and weeks.

Can I change my delivery address after checkout?

Please make sure your delivery address is correct before completing an order. If you need to make changes, please email: our support. 

I live abroad, can I get Heinz Bundles delivered here?

At this time Heinz To Home deliveries on this site are only available in Ireland. For customers in the UK and Northern Ireland, please visit www.heinztohome.co.uk.